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flyvintageandvinyl

Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email flyvintageandvinyl@gmail.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Fly Vintage and Vinyl
Returns Department Tracking #
3900 36th Ave N
Robbinsdale, MN 55422


3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items can not be returned if they are opened. These include music, software, and video games.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.


Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)


Credit Card Charges

Your credit card will be charged when you place your order for preorders, and at time of shipment for readily available items. If we are not able to fulfill your order for any reason your credit card will be refunded.

All New Items on flyvintageandvinyl.com are Priced Below MSRP
and do not reflect our in-store prices and are not necessarily in stock at our physical store.
In fact, most items won’t be because we’re a small, family run business and don’t have space to stock nearly 500,000 new titles.

Separate Shopping Carts for New and Used Items
Because new items available on flyvintageandvinyl.com are fulfilled by our distributor and used items available on used.flyvintageandvinyl.com
(via the “Buy Used” button above) are fulfilled by us at our physical store, they require separate shopping carts and checkout procedures.
It’s a minor inconvenience, but we’ll try to make it worth your while with our selection, ultrasonic-cleaned used records and competitive prices.
Shipping within the U.S. is $5 for the first LP plus 50˘ for each additional LP via USPS Media Mail.

A Note About Pre-Orders
Orders containing both pre-orders and “Available to Order” items from flyvintageandvinyl.com will be shipped in one package when the pre-order title(s) is/are released.

International Orders, Box Sets and Larger Items
may incur an additional shipping fee and we’ll notify you by email before we process your order. Customs forms for international orders are marked as "Merchandise"
and we are not responsible for any additional customs fees when packages arrive at their destination country. Select items aren't allowed to be shipped outside the U.S.
and we’ll issue a refund for these if export restrictions apply. We reserve the right to limit quantities on select items.
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